Fees and Payment

FEES

The fees for MojShopping services depend on the type of service used (MojShopper, MojShipper i MojShopper Direct) and the method of payment:

Fees for MojShopper service

The fee for MojShopper orders depends on the payment method, and is calculated according to the following table:

The fee for the consolidation with MojShopper: $3

If you order products from more than two web stores and you want them to be sent together in one package, you can request a consolidation.

Example 1: If you have ordered products from 3 web stores and requested that we send them all together in one package, then the cost of consolidation is: $3
Example 2: If you ordered products from 4 web stores and requested that we send them all together in one package, then the cost of consolidation is: $3 + $3 = $6.

The fee for the reverse consolidation with MojShopper: $3 (for max. 8 products in the order), or $3 + $1 per product (for more than 8 products in the order)

If you order more products from a web stores and you request for them to be sent in multiple packages, then you can request a reverse consolidation.

Example 1: If there’s up to 8 products in the order and you request reverse consolidation in two packages then the reverse consolidation fee is: $0 (for the first package) + $3 (for the second package) = $3
Example 2: If there’s up to 12 products in the order and you request reverse consolidation in two packages then the reverse consolidation fee is: $0 (for the first package) + $3 (for the second package) + ($1*4 products) = $7
Example 3: If there’s up to 8 products in the order and you request reverse consolidation in three packages then the reverse consolidation fee is: $0 (for first package) + $ 3 (for the second package) + $ 3 (for the third package) = $6
Example 4: If there’s up to 12 products in the order and you request reverse consolidation in three packages then the reverse consolidation fee is: $0 (for first package) + $ 3 (for the second package) + $ 3 (for the third package) + ($1*4 products) = $10

*Consolidation and reverse consolidation is only possible when ordering from the U.S. stores.

Top of the page

Fees for MojShipper service

The fee for MojShipper orders with a value of less than $120 USD is a fixed amount plus a fee for consolidation or reverse consolidation (if requested). The fee for MojShipper orders with a value greater than $120 USD is a fixed amount plus an additional amount for handling charges plus a fee for consolidation or reverse consolidation (if requested). The fee for MojShipper are calculated according to the following table:

The fee for consolidation with MojShipper: $3

If you order products from more than two web stores and you want them to be sent together in one package, you can request a consolidation.

Example 1: If you ordered products from 3 web stores and requested that we send them all together in one package, then the cost of consolidation is: $3
Example 2: If you ordered products from 4 web stores and requested that we send them all together in one package, then the cost of consolidation is: $3 + $3 = $6.

The fee for the reverse consolidation with MojShipper: $3 (for max. 8 products in the order), or $3 + $1 per product (for more than 8 products in the order)

If you order more products from a web stores and you request for them to be sent in multiple packages, then you can request a reverse consolidation.

Example 1: If there’s up to 8 products in the order and you request reverse consolidation in two packages then the reverse consolidation fee is: $0 (for the first package) + $3 (for the second package) = $3
Example 2: If there’s up to 12 products in the order and you request reverse consolidation in two packages then the reverse consolidation fee is: $0 (for the first package) + $3 (for the second package) + ($1*4 products) = $7
Example 3: If there’s up to 8 products in the order and you request reverse consolidation in three packages then the reverse consolidation fee is: $0 (for first package) + $ 3 (for the second package) + $ 3 (for the third package) = $6
Example 4: If there’s up to 12 products in the order and you request reverse consolidation in three packages then the reverse consolidation fee is: $0 (for first package) + $ 3 (for the second package) + $ 3 (for the third package) + ($1*4 products) = $10

Top of the page

Fees for MojShopper Direct service

The fee for MojShopper Direct orders with a value of less than $120 USD is a fixed amount. The fee for MojShopper Direct orders with a value greater than $120 USD is a fixed amount plus an additional amount for handling charges. The fee for MojShopper Direct orders is calculated according to the following table: naknada za koristenje mojshopping usluge

Top of the page

PAYMENTS

Payment options

MojShopping users have three payment options:

1. With the credit card* (directly on our website). Credit card transactions on our website are fully protected by SSL (Secure Sockets Layer) protocol that enables secure transfer of data over the Internet so that every data exchange (credit card number, personal data) is protected from unauthorized use.

paypal hrvatska

2. With PayPal (by logging into your PayPal account). Instructions on how to open a PayPal account you can see here. PayPal is one of the most reliable and safest online payment gateways on the market.

paypal hrvatska

3. With e-banking or at the bank or post office counter.

How to make a payment?

The Payment for MojShopping orders is done as follows:

1. Login to your account.2. Under ‘My Orders’ section, click on the ‘View Order’ link. 3. From the order list select the active order (with the status ‘Waiting for Payments’) by clicking on the order number. 4. Click on the button ‘Next’ or select ‘PayPal Express Checkout’ by clicking on ‘Checkout with PayPal’ button. 5. If you didn’t select ‘PayPal Express Checkout’ on the next page choose one of three payment options. 6. Based on the selected method of payment you will receive further instructions on how to complete the order.

Top of the page

For MojShopper service payment can be made by credit card, PayPal, e-banking or at the bank or post office counter. Payment must be made before products are bought from the store. For MojShipper service payment can be made by credit card, PayPal, e-banking or at the bank or post office counter. Payment must be made after we receive products from the store. For MojShopper Direct service payment can be made e-banking or at the bank or post office counter. Payment must be made before products are bought from the store.

Whether you use MojShopper, MojShipper or MojShopper Direct service upon delivery there is a possibility that you’ll be responsible for import customs fees. In that case, along with customs fees you will be resposnible for VAT and processing fee. More on customs procedures see Customs Information section of our website.

Top of the page

For more information about about fees and payments we recommend that you read the FAQ section of our website.

For question, comments about fees and payments contact us via email.